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Managing Performance: How to Conduct a Performance Review Right

Mark stumbled nervously into the darkened office. The door closed behind him with a faint click. A silhouette of a big desk and the man behind it loomed imposingly, seeming to fill up the room. “Have a seat, Maaaaaark,” Mr. Benson directed in a formal tone not used often for making small talk. “So, before […]


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Clear Goals Need Clear Roles

The team just missed their deadline, again. And half of your sales group is threatening to quit out of frustration with the production department. Meanwhile, a client keeps calling to resolve an issue, but no one has called him back…because everyone thinks that someone else has taken care of it. When employees don’t know their […]


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Surviving the Economic Boom: How to Keep Your Employees

With the tremendous economic growth of Western Canada comes a significant side-effect: more jobs are being created than there are people to fill them. The unemployment rates in Canada’s three western provinces currently hover around 4%. It’s anticipated that this labour shortage will only get worse over the next few years. There is tremendous attention […]


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Ready, Set … Are You Really Ready To Hire An Employee?

One of the most common mistakes that businesses make is hiring employees before they’re ready. You think you need staff, but soon after hiring, you realize you’re over your head, the new employee isn’t working out the way you’d hoped, and you’re spending more time cleaning up the new employee’s mistakes, rather than building your […]


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Are You a Leader, a Manager, or Both?

Much has been written about leadership – what it is, what it isn’t, how to be better at it, how to be the best at it. In today’s world, where the pace of change is so great, where the slightest mistakes make headline news, where only the best of the best truly survive, the role […]


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